Website Care Plans
Website Care — Always On, Always Safe
From $49/month · Save 17% with annual billing
Your website is your 24/7 business card. Our Care Plans keep it secure, backed up, and running smoothly — while building Digital Credits you can spend on any future upgrade.
What's Included
Everything You Need to Succeed
Daily Cloud Backups
Your site is backed up every day. If something breaks, we restore it fast — no drama, no data loss.
Security Scanning
Real-time malware detection and vulnerability monitoring. We catch threats before they affect your visitors or rankings.
Platform-Specific Maintenance
Whether it's WordPress security patches or Shopify app code cleanup, we handle the platform-specific technical debt that slows you down.
Marketing Sync Monitoring
We monitor your Meta Pixel, GA4, and Google Merchant Center sync integrity to ensure your ads are never running on broken data.
Domain & Hosting Management
We track your domain and hosting renewals so nothing expires unexpectedly—one less thing to worry about in your busy schedule.
Digital Credits (Growth & Partner)
Unused task hours roll over as Digital Credits—they never expire and are redeemable on any FrankDevs service including new features or redesigns.
FAQ
Common Questions
My site is on Shopify—do I still need a Care Plan?
Yes. While Shopify handles the server, it doesn't prevent 'ghost code' from uninstalled apps from slowing you down, nor does it monitor if your Meta Pixel or Google Merchant Center sync has broken. Our Care Plans for Shopify focus on Performance Tuning, Marketing Integrity, and CRO (Conversion Rate Optimization) rather than just security patches.
What is a Care Plan, and do I need one?
A Care Plan is a monthly subscription that keeps your website secure, updated, and high-performing. For WordPress users, it's about security and updates. For Shopify users, it's about performance and marketing data integrity. In both cases, it gives you a local team to handle technical changes so you can focus on your business.
What happens to my unused task hours?
On Growth and Partner plans, unused task time rolls over as Digital Credits that never expire. You can spend them on anything FrankDevs offers — content updates, new features, landing pages, or even a future website rebuild. Essential plan task time (30 min/month) is a monthly allocation and does not roll over.
What is the difference between monthly and annual billing?
Both billing options include the same 12-month service commitment. Annual billing means you pay upfront for 10 months and receive 12 months of service — saving approximately 17% (equivalent to 2 months free). Monthly billing spreads the cost but totals more over the year.
Can I upgrade my plan later?
Yes, you can upgrade from Essential to Growth or Partner at any time. Your new plan starts immediately and we'll prorate the billing difference. Downgrading is possible at renewal.
What if I need more task time than my plan includes?
No problem. Any work beyond your monthly task allocation is billed at $75/hr (Casual rate). We always notify you before any topup charge and get your approval first.
Is the Care Plan included in my website build price?
No — Care Plans are always a separate subscription. Your website build price includes Year 1 domain, hosting, and email, plus 2 weeks of post-launch support. After that, a Care Plan is strongly recommended to keep your investment protected.
Do you manage my domain and hosting renewals?
Yes, all Care Plans include domain and hosting renewal management. We track your renewal dates and handle the process so nothing lapses unexpectedly. You'll still own your domain — we just manage the admin.
Transparent Pricing
Simple, Honest Pricing
All plans share the same 12-month commitment. Annual billing saves ~17% — equivalent to 2 months free.
Essential
or $49/mo billed monthly
- Daily cloud backups
- Security scanning + malware monitoring
- WordPress / plugin / theme updates
- SSL certificate monitoring
- Uptime monitoring + instant alerts
- Domain & hosting renewal management
- 30 min task time per month
- Topup at $75/hr if needed
Growth
or $79/mo billed monthly
- Everything in Essential
- 1 hour task time per month
- Digital Credit Rollover — hours never expire
- Credits redeemable on any FrankDevs service
- Topup at $75/hr if needed
Partner
or $129/mo billed monthly
- Everything in Growth
- 2 hours task time per month
- Priority response queue
- Digital Credit Rollover — hours never expire
- Credits redeemable on any FrankDevs service
- Topup at $75/hr if needed
All prices + GST. Need extra time? Topup at $75/hr — always quoted before any charge.
How It Works
Your Hours, Your Credits
On Growth and Partner plans, any task time you don't use each month rolls over as Digital Credits — they never expire and can be spent on any FrankDevs service.
Content & Updates
Text changes, image swaps, new sections — use your credits whenever you need.
New Features
Landing pages, contact forms, booking integrations, new pages — anything.
Major Projects
Save up credits over time and invest them in a full website redesign or new build.
Why a Plan?
Plan vs Pay-As-You-Go
| Care Plan | Casual $75/hr | |
|---|---|---|
| Predictable monthly cost | ✅ | ❌ |
| Security & backups included | ✅ | ❌ |
| Unused time carries forward | ✅ (Growth/Partner) | N/A |
| Discounted effective rate | ✅ from $41/mo equiv. | ❌ $75/hr always |
| No commitment needed | ❌ 12-month term | ✅ |
| Best for occasional tasks | ❌ | ✅ |
Ready to Get Started?
Get a free consultation from our experts and discover how we can help your business grow online.